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Faq

Help

Looking for an answer? Most of the frequently asked queries and listed below with their apt answers.

  • Q. What are the basic system requirements for Resolv to support a device?

    Windows: Windows XP and Windows 7, 8, 8.1 and 10
    Android: KitKat version 4.4.x onwards, 512MB RAM and above
    MAC: Version 10.1 onwards, 1GB RAM and above
    iOS: Version 8.x onwards, 1GB RAM and above

    • Internet connection (to download, activate and maintain updates of the program and antivirus database)
    • Screen resolution of at least 800 x 600 pixels

  • Q. Which all devices does Resolv support?

    Resolve supports management of a mix of devices in your connected ecosystem. Specifically these are: • PC • Mac • Android mobile devices • iPhone/iPad

  • Q. How do you install Resolv?

    1. Go the resolv.com or any other partner website.
    2. Download the setup for your device type.
    3. Follow the instructions and install the file.

  • Q. How do I renew my existing subscription?

    Method1: Select the “Renew” button on Resolv console.
    Method2: Reach out to us with a quick chat message, email or phone call and we'll take care of it for you quickly.

  • Q. Is there any free trial?

    Yes, there is a free trial available which will scan for all your device related issues and even fix a few. However, to be entirely free from all sorts of device performance woes, go for our Pro plan. (Link)

  • Q. Purchase failed due to some technical error. What to do?

    Contact us through chat, email or phone call and we will help you out

  • Q. What are the different subscription plans you offer?

    We have different plans for Home and Business users. Please have a look at these pages on the website.

  • Q. How many devices can I manage through one subscription?

    You can buy a combined subscription for all your of devices at one go.

  • Q. Can I transfer my subscription to some other user?

    Yes, but only once!